Shipping, Returns & Product Questions

Shipping & Delivery

Orders ship within 2 business days. Most deliveries arrive within 3 business days after that, depending on your location and carrier. We ship within the United States only. Complimentary shipping on orders over $50.


Returns

Grooming products can't be returned or exchanged once they've shipped — they're personal care items and we won't resell them. If something arrives damaged or wrong, email team@sossd.co and we'll make it right. Full terms are on our Terms and Conditions page.


Questions

Will this work on my beard? It's formulated for thick, coarse facial hair and the skin underneath it. Our products are made for all hair and skin types, but everyone is different — patch-test on the inside of your wrist and watch for 24 hours before regular use. If you have a known allergy, check the ingredient list first.

How long does it last? At regular use, expect 4–6 weeks once opened. Unopened, our products keep for a year.

Can I subscribe? Yes. Subscribe and save 20%, delivered every one or two months. Change or cancel from your account whenever you want.